FAQ

Q: How much is the cost for new A/C or heater installation?
A: We will have to discover what model is right or best for you. In order for us to cost
estimate, we would have to come to your home or property to inspect the needs and
applications *with no cost (*applies to replacements and new installations only).

Q: Can I buy the unit(s) from dealers and install it myself?
A: Most HVAC manufacturers rely on in its network or trained dealers and installers
to provide the best quality service from start to finish and to ensure safety and
satisfaction.
Frequently Asked Questions
UMC APPLIANCE REPAIR HEATING           
       AIR CONDITIONING REFRIGERATION
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AFUE
-Annual Fuel Utilization Efficiency. Indicated as a percentage, your furnace's AFUE tells you how much energy is being converted to heat. For example, an AFUE of 90
means that 90% of the fuel is being used to warm your home, while the other 10% escapes as exhaust with the combustion gases.

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Air Handler
- The portion of your air conditioner or heating system that forces air through your home's ductwork.

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BTU
- British Thermal Unit. Used for both heating and cooling, BTU is a measure of the heat given off when fuel is combusted. Or for cooling, it's a measure of heat extracted
from your home. (One BTU is approximately equal to the heat given off by a wooden kitchen match.)

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BTUH
-A British Thermal Unit (BTU) is the unit of heat required to raise 1 pound of water by 1 degree Fahrenheit. BTUH is British Thermal Units per Hour.

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CFM
-Stands for Cubic Feet per Minute. A measurement of airflow that indicates how many cubic feet of air pass by a stationary point in one minute. The higher the number, the
more air is being forced through the system.

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Capacity
-The ability of a heating or cooling system to heat or cool a given amount of space. For heating, this is usually expressed in BTUs. For cooling, it is usually given in tons.

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Compressor
-Part of a split-system heat pump or air conditioner's outdoor unit that controls the pressure applied to the refrigerant, necessary for taking in heat to warm your home with
a heat pump or getting rid of heat to keep your home cool.

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Condenser Coil
-Part of the outdoor portion of a split-system air conditioner or heat pump. By converting refrigerant that is in a gas form back to a liquid, the coil sends heat carried by the
refrigerant to the outside.

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DB
-Decibels (dB) are a unit measuring the intensity of noise.

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Damper
- A type of "valve" used in duct work that opens or closes to control airflow. Used in zoning to control the amount of warm or cool air entering certain areas of your home.

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Downflow
- A type of furnace that takes cool air from the top and blows warm air to the bottom-commonly used where furnaces must be located in a second-floor closet or utility area.

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Ductwork
- Hollow pipes used to transfer air from the Air Handler to the air vents throughout your home. Ductwork is one of the most important components of a home heating and
cooling system.

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EER
- Energy Efficiency Ratings (EER) measure the efficiency with which a product uses energy to function. It is calcuated by dividing a product's BTU output by its wattage.

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Electronic Air Cleaner (EAC)
- An electronic device that filters out large particles and contaminants in indoor air. It then electronically pulls out tiny particles that have been magnetized, such as viruses
and bacteria, drawing them to a collector plate.

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Energy Saver Switch
- An energy-saver switch causes the air conditioner's fan and compressor to cycle on and off together, reducing energy use.

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Energy Star
- Energy Star is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency. Products with the Energy
Star rating will be efficient and save cost on energy bills.

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Evaporator Coil
- Part of a split-system air conditioner or heat pump located indoors. The evaporator coil cools and dehumidifies the air by converting liquid refrigerant into a gas (or vice-
versa). A blower moter, typically in a furnace, then moves air over the coil to either heat or cool your home.

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Fan Coil
- An indoor component of an air conditioner or heat pump system, used in place of a furnace and evaporator coil, to provide change the refrigerant from a gas to a liquid (or
vice-versa) and blow air over the coil to cool or heat your home.

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HSPF
- The Heating Seasonal Performance Factor is a measure of the heating efficiency of a heat pump. The higher the HSPF number, the more efficiently the heat pump heats
your home.

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HVAC
- Term used for Heating, Ventilation, and Air Conditioning.

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Heat Exchanger
- The part of a furnace that transfers heat to nearby air.

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Heat Pump
- A product that works just like an air conditioner in cooling mode; however, in heating mode, the refrigerant flow is reversed and heat is extrated from the outside air too
heat your home.

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Horizontal Flow
- A type of furnace, installed on its "side", that draws in air from one side, heats it and sends the warm air out the other side. Most often used for installations in attics or
crawl spaces.

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Humidifier
- A piece of equipment that adds water vapor to heated air as it moves out of the furnace. This adds necessary moisture to protect your furnishings and reduce static
electricity.

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Indoor Coil
- see Evaporator Coil

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Inverter Technology
- The inverter technology is integrated in the outdoor unit. The inverter technology can be compared to the technology in a car: The harder you push your accelerator, the
faster you go.An inverter unit will gradually increase its capacity based on the capacity needed in the room to cool down or heat up the room. The non-inverter can be
compared with switching on or off a lamp. Switching on this type of unit will start to run on full load.

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Load Estimate
- A series of studies performed to determine the heating or cooling requirements of your home. An energy load analysis uses information such as the square footage of
your home, window or door areas, insulation quality and local climate to determine the heating and cooling capacity needed by your furnace, heat pump or air conditioner.
When referring to heating, this is often known as a Heat Loss Analysis, since a home's heating requirements are determined by the amount of heat lost through the roof,
entry ways and walls.

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Low Boy
- Low Boy is a type of furnace configuration in which the furnace is lower in height and occupies more floor space.

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MERV
- The Minimum Efficiency Reporting Value is the standard comparison of the efficiency of an air filter. The MERV scale ranges from 1 (least efficient) to 16 (most efficient),
and measures a filter's ability remove particles from 3 to 10 microns in size.

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Matched System
- A heating and cooling system comprised of products that have been certified to perform at promised comfort and efficiency levels when used together, and used
according to design and engineering specifications.

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Operating Cost
- The day-to-day cost of running your home comfort equipment, based on energy use.

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Outdoor Coil
- see Condenser Coil

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Payback Analysis
- Overall measure of the efficiency and value of your home comfort system. By combining your purchase price and ongoing operating costs, a payback analysis determines
the number of years required before monthly energy savings offset the purchase price.

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R410A Refrigerant
- Refrigerant is an environmentally sound refrigerant designed not to harm the earth's ozone layer. Federal law requires that all manufacturers phase out ozone depleting
refrigerants in the next few years. R410A Refrigerant is approved by the US Environmental Protection Agency as a replacement from Freon 22*

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R-22 Refrigerant
- R-22 is a single component HCFC refrigerant with low ozone depletion potential. It has long been used in a variety of air-conditioning and refrigeration applications in a
variety of markets. Production of R-22 will cease in 2015 per the Montreal Protocol.

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Reciprocating Compressor
- A type of compressor used in air conditioners that compresses refrigerant by using a type of "piston" action.

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Reclaiming
- Returning used refrigerant to the manufacturer for disposal or reuse.

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Recycling
- Removing, cleaning and reusing refrigerant.

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Refrigerant Lines
- Two copper lines that connect the Condenser (Outdoor) Coil to the Evaporator (Indoor) Coil.

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SEER
- The Seasonal Energy Efficiency Ratio is a measure of the cooling efficiency of your air conditioner or heat pump. The higher the SEER number, the more efficient the
system is at converting electricity into cooling power.

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Scroll Compressor
- A specially designed compressor that works in a circular motion vs. an up and down piston action.

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Single Package Product
- One outdoor unit that contains both a heating and a cooling system.

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Split System
- Refers to an air conditioner or heat pump that has components in two locations. Usually, one part of the system is located inside (evaporator coil) and the other is located
outside your home (condenser coil).

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Thermostat
- Unit that monitors and controls your HVAC system products.

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Thermostatic Expansion Valve
- A thermostatic expansion valve (TXV) is precision device used to meter the flow of liquid refrigerant entering the evaporator at a rate that matches the amount of refrigerant
being boiled off in the evaporator.

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Ton
- A unit of measure for cooling capacity. One ton = 12,000 BTUs per hour.

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UL
- UL is an objective, non-profit organization that tests and rates electrical products for public safety.

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Upflow
- A type of furnace that draws cool air from the bottom and blows the warmed air out the top into the duct work. This type of furnace is usually installed in a basement or an
out-of-the-way closet.

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Variable Speed
- The fan motor inside goodman's variable speed air handlers and gas furnaces are designed to vary its speed based on your homes's heating and air conditioning
requirements.  Working in conjunction with your thermostat, it keeps the appropriate temperature air (e.g. warm air on cold days) circulating throughout your home,
reducing temperature variances in your home. It also provides greater air circulation and filtration, better temperature distribution, humidity control, higher efficiency, and
quiet performance.

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Zoning
- A way to increase your home comfort and energy efficiency by controlling when and where heating and cooling occurs in a home. Programmable thermostats are used to
control operating times of the equipment. Dampers are used to direct air flow to certain parts or "zones" of the home.
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